Who reads my message?
A person on the Ponder team. You’ll get an email straight away to say it arrived, then a reply from us, usually within two working days (Australian time).
Hello Talk to us
Talk to us, we’d love to hear from you.
Questions about Ponder for your family, your school or your tutoring? Send us a message and a person will reply, usually within two working days.
FAQ Straight answers
Questions people ask
What happens to my details?
We use them only to reply to you. Your message goes to the Ponder inbox by email and isn’t added to any mailing list. The privacy policy has the details.
Can I ask about my child’s learning?
Of course. Please don’t include your child’s full name, school or other personal details: we don’t need them to help.